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Mission Statement: Lon Lockwood Electric is a reliable company with competent people that provides exceptional results to make homes safer and more enjoyable. Core Values: Professionalism, Teamwork, Leadership, Personal Integrity, Education
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John Bernardi
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The electrician was very helpful in answering my questions about future work and installed a new dimmer switch and the whole experience was professional and knowledgeable..good experience
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mary ann scheffelaar
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Excellent work and service with Dan - he explained everything beautifully and with much patience for my questions. Would highly recommend.
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Kathy Taladay
Trustindex verifies that the original source of the review is Google.
This is the first time I have reached out to Lockwood Electric. One of my reasons was that it’s a family owned business. Dan was my technician and I was very pleased. He was excellent at explaining everything and pointing out the specifics. He wasn’t pushy and didn’t provide scare tactics to encourage additional services. I will definitely use them in the future and, in fact, scheduled upgrades for after the holidays.
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Renee Kendrick
Trustindex verifies that the original source of the review is Google.
First time using them and I must say, I am very pleased with the customer service from the first contact till the end!
Jessie (Cust. service rep) called the morning of the work to let me know who was coming out and an estimated arrival time. Pleasant and professional, so refreshing to encounter.
When the electrician arrived, he introduced himself (Dan) with a big smile, he put on his protective booties(raining outside) and started off with explaining the company background. Good information to know. I let him know why I picked their company, etc and he answered any and all questions that me and my dad had regarding the work.
We needed a couple outlets put in, got a whole house power surge protector and a light switch updated.
Dan gave us the cost, estimated time it would take to complete it and once approved, he got right to it.
Once he was done, he explained everything and made sure we were good with this work.
He actually found some issues as he was working, but he explained them and gave us his recommendation.
Excellent work for a VERY reasonable price. We are over the moon with our new, SAFE, updated outlets and whole house surge protector.
We will be using them again!
We recommend this company!!!
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John Shoemaker
Trustindex verifies that the original source of the review is Google.
We had electrical service from when our home was built 29 years ago. As a result of problems with a specific circuit, I contacted Lockwood for a service call. The tech looked at our breaker box and noted that it lacked surge protection, but did not pressure or try to convince me to replace it. He gave me good information and let me decide, which was easy. They did the significant upgrade to our electrical service today, and I was really pleased with all aspects of the installation and the commitment to explain what was being done, why if that wasn't obvious, and roughly how long it would be take to complete the job.
Every interaction with Lockwood, from initial call until final review of the work this afternoon, demonstrated a commitment to customer satisfaction. Don't know how to give a more positive assessment, other than if there were more than five starts for rating, my review would have selected all of them!!
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JD
Trustindex verifies that the original source of the review is Google.
We called Lon Lockwood because they came highly recommended and were highly rated on Google. Jessie was kind, enthusiastic and inquisitive during the phone call to make the appointment. We appreciated her transparency and thoughtfulness as she outlined how the appt would go when the technician arrived at our home. In addition she was able to have a technician show up to our house the very next day and at a time that worked best for us! When Dan S. arrived he was just as kind and very professional and put on shoe covers without us having to ask. Dan took the time to listen to the electrical issue we were having and also went through the process of how the appt would go in order to resolve our problem. Throughout the appointment he was able to make some suggestions for electrical upgrades to ensure everything was safe and discussed how he fixed our problem to make us feel like the job was done correctly and with quality results. Our electrical problem was fixed and we might even be hiring Lon Lockwood again to replace our circuit panel. Dan did an excellent job while providing wonderful customer service without making us feel like our small electrical problem was a waste of time. After Dan left, Jessie called to follow up to make sure we were satisfied with the service and overall quality of Dan’s work. This goes to show that they take great care and thoughtfulness in creating a seamless experience for their customers. The price was very fair for a small project and we will definitely be considering them again in the future!
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Michelle Besse
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I had a tree fall and wipe out power,they came next a.m. and did a fantastic job.
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Natasha Petrenko
Trustindex verifies that the original source of the review is Google.
The service was great, the technician Dan was very professional explaining to us and answering questions and concerns.
I also would like to thank Jess, the office assistant for scheduling the appointment as soon as possible. Very good experience with the company overall , certainly will use their services again…
6 Reasons to Choose Lon Lockwood
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We are always on time, no matter what!
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We operate cleanly and efficiently. No mess left behind!
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Whether you require full electrical installations, repairs, or maintenance in Webster, Rochester, or the surrounding counties, call Lon Lockwood Electric today.